FAQ
Vehicle Care & Fleet Management
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Its a data driven vehicle tech mobile application platform, merging IoT and EV technology to empowering you to save money on maintenance and repairs by upskilling and capacity building of mechanics through AI machine learning tools.
There are many benefits to using the Metre 360 vehicle care services over going to a traditional mechanic. Here are just a few:
- Convenience: You can book service appointments through the app with just a few taps No need to call around or drive to different shops to compare prices and availability.
- Transparency: The app provides clear and upfront pricing for all services and parts. You’ll know exactly what you’re paying for before you commit.
- Quality: The app partners with a network of qualified and experienced mechanics who are certified and purchase genuine spare parts through Metre 360 collaborators of Original Equipment Manufacturers (OEM). You can be confident that your vehicle is in good hands.
- Peace of mind: The app offers a variety of features that give you peace of mind, such as real-time tracking of your service appointment, electronic warranty on spare parts, 24/7 customer support and emergency assistance.
Metre 360 app is easy to use, simply download the app and create an account with your mobile number. Once you’re logged in, you can browse through the list of available services. To book an appointment, select the service you need, preferred home or garage service and the date and time that works best for you. The app will show you all the nearing Metre 360 Master Mechanics and assign the most relevant available one for you. Once you’ve booked an appointment, you’ll receive an in-app confirmation notification. On the day of your home appointment, the mechanic from the app’s network will come to your location to service your vehicle and for garage appointment follow the navigation to the garage on the in-app map.
Metre 360 app offers a variety of features for vehicle care, including:
- Book service appointments: Book service appointments with just a few taps.
- Electronic Warranty spare parts: Master Mechanics use genuine spare parts with warranty purchased through the app for your vehicle which are delivered to the garage door.
- Track your service appointment: Track the status of your service appointment in real time.
- View your service history: View a complete history of all services performed on your vehicle.
- Get roadside assistance: Get help with roadside emergencies, such as flat tires and dead batteries.
- Roadside Assistance: Contact emergency support 24/7 for assistance with just a single tab.
Yes, the vehicle care app is safe and secure. All of your personal and payment information is encrypted and protected. The app also uses industry-standard security measures to protect your data.
All of the mechanics on the vehicle care app are certified and trained. They also undergo a rigorous screening followed by capacity building process to ensure that they meet the app’s high standards of quality and innovative automotive technology service requirement.
Metre 360 offers the digital diagnostic and inspection services through its partner garages and master mechanics. Just follow the easy simple steps to check your vehicle condition, gradation, valuation and road worthiness:
- Download Metre 360 – Vehicle Health Tech app
- Sign up with your cell phone number
- Discover Master Mechanics in your neighborhood or around the city on in-app map
- Select a Master Mechanic
- Book an appointment or get the car checked instantly or opt for home visit
- Drive to the garage / repair shop assisted by the in app navigation
- Master Mechanic will conduct digital diagnostics & inspection of the car
- Pay the Master Mechanic via app or in cash
- Receive Digital Diagnostic & Inspection Report in your Metre 360 app
- Discuss with Master Mechanic for guidance to resolve any issues or faults with the car.
The Master Mechanic inspects and run digital diagnostics on your vehicle covering more than 360 touch point on:
- Engine
- Transmission
- Electrical
- Electronics
- Body Interior
- Body Exterior
- Mechanical parts
- Suspensions
- Tires
- Accessories
The vehicle care app is committed to providing its customers with the best possible experience. If you’re not happy with the service that you receive, you can contact customer support to claim a full refund.
Yes, the Metre 360 app offers a variety of discounts, including:
- New customer discounts: New customers can receive a discount on their first service appointment.
- Referral discounts: Refer a friend to the app and receive a discount on your next service appointment.
- Loyalty discounts: The more you use the app, the more discounts you’ll earn.
Yes, the vehicle care app can be used for fleet vehicles. The app offers a variety of features and benefits for fleet managers, such as:
- Centralized billing: Manage all of your fleet’s service appointments and billing from one central location.
- Vehicle tracking: Track the status of your fleet vehicles in real time.
- Service history reporting: Generate reports on all of the services performed on your fleet vehicles.
Some of the most popular services that you can book through the vehicle care app include:
- Oil changes
- Tire rotations
- Brake servicing and brake pads replacement
- Tune-ups
- Inspections
- Battery replacement
- Air filter replacement
- Fuel filter replacement
- Cabin air filter replacement
- Engine Overhaul
- Complete Wiring
- Diagnostics & OBD2 scanning
- Suspension repair or replacement
- Denting
- Painting
The vehicle care app supports a wide variety of vehicles, including:
- Cars
- Trucks
- SUVs
- Vans
- Buses
- Motorcycles
- Electric vehicles
There are many benefits to using the Metre 360 vehicle tech app for your electric vehicle, including:
- Access to a network of experienced EV mechanics: The vehicle care app partners with a network of qualified and experienced EV mechanics who can perform all of the necessary services on your electric vehicle.
- Convenience: You can book service appointments and get genuine spare parts for your electric vehicle through the app with just a few taps.
- Transparency: The app provides clear and upfront pricing for all EV services and parts.
- Peace of mind: The app offers a variety of features that give you peace of mind, such as real-time tracking of your service appointment, electronic warranty on EV parts, and 24/7 customer support.
There are a number of ways to use the vehicle care app to save money on your vehicle maintenance, including:
- Taking advantage of discounts and promotions: Metre 360 vehicle care app frequently offers discounts and promotions on services and parts. You can also earn loyalty discounts for using the app regularly.
customer using a vehicle care app discount
- Booking services in advance: Booking services in advance can often save you money. The vehicle care app allows you to book services up to 30 days in advance.
- Scheduling routine maintenance: Scheduling routine maintenance can help to prevent costly repairs down the road. The vehicle care app can send you reminders when it’s time to schedule your next service appointment.
vehicle care app maintenance reminder
- Comparing prices: The vehicle care app automatically compares prices for services and parts from different providers. This can help you to find the best deals.
Metre 360 vehicle care app can help you to extend the life of your vehicle by providing you with access to a network of qualified mechanics who can perform all of the necessary services on your vehicle. The app also offers a variety of features that can help you to stay on top of your vehicle’s maintenance, such as service reminders and maintenance history reports.
Metre 360 vehicle care app offers a number of features that can help you to diagnose and fix problems with your vehicle, including:
- Symptom checker: The vehicle care app’s symptom checker can help you to identify the potential cause of a problem with your vehicle.
- Diagnostic tool: The vehicle care app’s diagnostic report can help you to read and interpret diagnostic trouble codes (DTCs).
- Repair guides: The vehicle care app offers a variety of recommended repair resolutions that can help you to chose the master mechanic to fix problems in your vehicle.
Metre 360 Vehicle IoT technologies can benefit fleets in a number of ways, including:
Driving behavior monitoring
- Improved driver safety: Driving behavior monitoring can help fleet managers to identify and address unsafe driving behaviors, such as speeding, hard braking, and aggressive cornering. This can help to reduce the risk of accidents and injuries.
- Reduced fuel costs: Driving behavior monitoring can also help fleet managers to identify and reduce fuel-wasting behaviors, such as idling and jackrabbit starts. This can help to save fleets money on fuel costs.
- Increased productivity: Driving behavior monitoring can help fleet managers to identify and address driver distractions, such as cell phone use and eating while driving. This can help to improve driver focus and productivity.
Accident detection
- Reduced downtime: Accident detection can help fleet managers to quickly respond to accidents and get vehicles back on the road quickly. This can help to reduce downtime and lost productivity.
- Lower insurance costs: Accident detection can also help fleet managers to reduce their insurance costs. Many insurance companies offer discounts to fleets that use accident detection systems.
Driving assistance
- Improved driver safety: Driving assistance systems, such as lane departure warning and blind spot monitoring, can help drivers to avoid accidents. This can help to improve driver safety and reduce the risk of accidents.
- Reduced driver fatigue: Driving assistance systems can also help to reduce driver fatigue. This is especially important for long-haul drivers, who are at increased risk of fatigue-related accidents.
Vehicle-to-everything (V2X) communication
- Improved traffic flow: V2X communication can help to improve traffic flow by allowing vehicles to communicate with each other and with infrastructure, such as traffic lights and road signs. This can help to reduce congestion and travel times.
- Reduced accidents: V2X communication can also help to reduce accidents by allowing vehicles to warn each other of potential hazards, such as other vehicles that are braking or stopped ahead.
- Increased efficiency: V2X communication can also help fleets to improve their efficiency by allowing them to track the location of their vehicles and optimize their routes.